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Our BILLING operates as follows.
Services are billed one month in advance.
The customer should receive their bill on or about the 25th of each month for
the following month’s services.
Payment is due on the 1st day of that month.
An unpaid bill becomes delinquent on the 10th.
If payment is not received within this time frame, a $5.00
late fee is applied to the account.
If an account is not paid by the 15th,
our technicians will be in the field disconnecting services.
A $15.00 collection fee is added to an
account in which the customer submits payment to our technicians during this period of
time.
Reconnects for non-pay / delinquency require a payment in advance of the past due amount
in addition to one month’s services and a
$35.00
reconnect fee.
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